Goodwin Recruiting
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Director of Training and Service
New York, NYFood & beverage & lodging$120,000 - $140,000
Job Summary
A prestigious Fine-Dining restaurant group is looking for a Director of Training and Service.
If you have a passion for systems and standards, apply now.
Director of Training and Service Benefits:
- Medical
- PTO
- Accrued Vacation
- Bonus
Director of Training and Services Responsibilities:
- Train service staff in accordance with the standards of company policies and guidelines, and proper knowledge of all company policies and procedures, rules and regulations.
- Focus on staff training for established restaurants and new concepts on an ongoing basis
- Responsible for all staff training including up-selling programs, staff incentive programs, new hire orientation, and on-going service training.
- Responsible for all training materials are up-to-date and readily available for all staff
Director of Training and Service Qualifications:
- Strong experience in upholding guest service standards
- POS and computer-literate with the ability to learn and adapt to using all programs
- Skilled leader who creates an inspiring vision, who communicates the vision well, and who leads by example through mentoring and coaching; must be results-oriented and able to drive the process of converting an idea into production
- Ability to communicate effectively, both verbal and written, collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team
Anthony Leone