We are seeking a Director of Rooms to support our 5 star team in Virginia/DC area. This person will oversee all aspects of the luxury hotel’s rooms operations, including bell, concierge, valet and front desk. This role involves direct supervision, strategic oversight and hands-on involvement.

Director of Rooms Benefits:

• Health, Dental and Vision
• 401K
• Vacation
• Bonus

Director of Rooms Responsibilities:

• Develop and implement operational policies to maintain a smooth guest experience and efficient workflows.
• Coordinate with department heads
• Ensure a welcoming and memorable experience for each guest, addressing feedback and managing guest relations.
• Maintain high standards of cleanliness, hospitality, and service across all touchpoints.
• Lead recruitment, training, and development efforts for all departments, fostering a positive and collaborative team environment.
• Conduct regular team meetings to keep staff informed, motivated, and aligned on hotel goals and standards.

Director of Rooms Qualifications:

• 2+ years of experience in hotel management, ideally in a luxury, resort setting.
• Strong leadership, communication, and problem-solving skills.
• Proficiency in hotel management software, social media platforms, and budgeting/financial analysis.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 150744 #post

Michael Forgione