Goodwin Recruiting
Director of Operations
Gastonia, NCFood & beverage & lodging$120,000 - $160,000
Job Summary
We are in search of a dedicated Director of Operations to oversee our athletic complex. This role is perfect for an experienced leader who thrives on strategic thinking, embraces challenges, and brings energy, innovation, and resilience to the table
Director of Operations Compensation and Benefits
- Competitive salary with bonus potential
- Health Insurance - Medical, Dental, Vision
- 401(k) retirement plan
- Paid Time Off (PTO)
- Fitness & Wellness Benefits
- Professional Development Opportunities
- Unparalleled growth potential as we expand to additional locations
Director of Operations Responsibilities
- Leadership & Team Development: Oversee all venue activities, coaching and developing direct reports, and setting clear expectations across all departments.
- Strategic Planning & Execution: Act as a polished leader capable of coordinating, forecasting, and ensuring effective communication flows upward.
- Guest Experience: Facilitate exceptional guest experiences through direct interaction, delegation, and consistent follow-through.
- Brand Integrity: Uphold brand standards as a role model in every aspect of operations.
- Financial Management: Leverage strong P&L expertise to identify revenue opportunities, close gaps, and develop team members' financial acumen.
- Vendor Relations: Negotiate vendor contracts effectively while maintaining and protecting the brand's integrity.
Director of Operations Qualifications
- Proven experience as a Director or in a similar leadership role in the hospitality, sports, or event management industry.
- A long-term thinker who demonstrates passion, creativity, and grit.
- Strong ability to coach, mentor, and inspire teams to achieve operational excellence.
- Exceptional skills in financial analysis, contract negotiation, and problem-solving.
- Ability to thrive in a dynamic, fast-paced environment with a focus on growth and innovation.
Michele Rhodes