Goodwin Recruiting

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Director of Operations

Gastonia, NCFood & beverage & lodging$120,000 - $160,000
Job Summary

We are in search of a dedicated Director of Operations to oversee our athletic complex. This role is perfect for an experienced leader who thrives on strategic thinking, embraces challenges, and brings energy, innovation, and resilience to the table


Director of Operations Compensation and Benefits

  • Competitive salary with bonus potential
  • Health Insurance - Medical, Dental, Vision
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • Fitness & Wellness Benefits
  • Professional Development Opportunities
  • Unparalleled growth potential as we expand to additional locations

Director of Operations Responsibilities

  • Leadership & Team Development: Oversee all venue activities, coaching and developing direct reports, and setting clear expectations across all departments.
  • Strategic Planning & Execution: Act as a polished leader capable of coordinating, forecasting, and ensuring effective communication flows upward.
  • Guest Experience: Facilitate exceptional guest experiences through direct interaction, delegation, and consistent follow-through.
  • Brand Integrity: Uphold brand standards as a role model in every aspect of operations.
  • Financial Management: Leverage strong P&L expertise to identify revenue opportunities, close gaps, and develop team members' financial acumen.
  • Vendor Relations: Negotiate vendor contracts effectively while maintaining and protecting the brand's integrity.

Director of Operations Qualifications

  • Proven experience as a Director or in a similar leadership role in the hospitality, sports, or event management industry.
  • A long-term thinker who demonstrates passion, creativity, and grit.
  • Strong ability to coach, mentor, and inspire teams to achieve operational excellence.
  • Exceptional skills in financial analysis, contract negotiation, and problem-solving.
  • Ability to thrive in a dynamic, fast-paced environment with a focus on growth and innovation.


At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 148439 #post

Michele Rhodes

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