We’re seeking a dynamic General Manager with a passion for leading in a high-energy, high-volume family entertainment environment. Ideal candidates will bring industry experience with a strong focus on safety, employee engagement, and community-focused marketing. Don’t miss this unique opportunity—APPLY TODAY!

General Manager Benefits:

• Includes base salary and opportunities for performance-based bonuses
• Access to medical, dental, vision, and additional benefit plans
• Vacation and personal days to support work-life balance
• Generous company match to help grow retirement savings
• Includes personal counseling, financial planning, legal support, and mediation services
• Financial support for ongoing education
• Rewards for recommending new team members
• Access to ongoing training and skill development programs

General Manager Key Responsibilities and Qualifications:

• 3-5 years in a General Manager position within a customer-centered environment, with direct profit and loss accountability
• Recruit, onboard, train, and mentor team members to cultivate a skilled, high-performing group
• Approach management with an owner’s mentality, always seeking opportunities to drive growth for both the business and team members
• Oversee local marketing initiatives to enhance brand visibility and community engagement
• Lead by example in customer interaction and sales, ensuring a high-quality customer experience that encourages return visits and referrals
• Continuously review and enhance operational processes to improve efficiency and service delivery
• Monitor and interpret key financial indicators and P&L reports to maximize profitability and address any discrepancies
• Oversee the day-to-day operations of management teams, ensuring smooth and effective processes across the business.
• Promote and enforce safety standards to create a safe environment for both employees and customers
• Ensure thorough, ongoing training on safety protocols and emergency procedures for all staff
• Resolve complex customer concerns thoughtfully, balancing the interests of customers, employees, and business outcomes
• Demonstrate the ability to drive profitability while maintaining safety and exceptional service
• Track business metrics, identify performance gaps, and develop targeted strategies to address these areas effectively

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 147038 #post

Richard Van Oordt