The Director of Operations will be responsible for overseeing the day-to-day operations of all restaurant locations while supporting our rapid expansion. You will ensure operational excellence, manage a high-performance team, drive continuous improvement, and maintain our high standards of customer service, food quality, and employee engagement. As a key member of the leadership team, you will be instrumental in scaling operations to support our fast-paced growth.

Director of Operations Compensation and Benefits:

Competitive base salary of $100,000 to $150,000

Health, dental, and vision insurance

Opportunities for career advancement

Paid time off and employee wellness programs

Director of Operations Responsibilities:

Strategic Leadership: Develop and implement operational strategies that support growth objectives while maintaining the brand's core values

Team Management: Lead, mentor, and develop a team of General Managers, Area Managers, and restaurant staff, fostering a positive and productive work environment

Operational Efficiency: Streamline operational processes across multiple locations to ensure consistency, improve performance metrics, and reduce waste

Quality Control: Maintain the highest standards of food safety, cleanliness, and customer service in all locations, ensuring compliance with health and safety regulations

P&L Management: Oversee restaurant budgets, control costs, and maximize profitability while maintaining exceptional service standards

Expansion Support: Partner with the leadership team on new restaurant openings, ensuring seamless integration and efficient operations at new locations

Vendor Relations: Manage relationships with key vendors and suppliers to ensure quality, reliability, and cost-effectiveness

Data-Driven Decisions: Analyze operational data, including sales trends, labor efficiency, and customer feedback, to identify areas for improvement and implement actionable solutions

Customer Experience: Continuously improve the customer experience by creating systems that enhance speed of service, accuracy, and overall satisfaction

Director of Operations Qualifications:

7+ years of multi-unit operations experience in a fast-casual or restaurant environment

Proven track record of driving operational success in a rapidly growing company

Strong financial acumen with experience managing P&Ls and achieving cost efficiency

Exceptional leadership skills with a passion for developing and mentoring teams

Excellent communication and organizational skills

Experience with expansion strategies, new store openings, and scaling operations

Knowledge of restaurant technology systems (POS, inventory management, etc.)

Commitment to upholding high standards of food safety, customer service, and brand integrity

Bachelor’s degree in Business, Hospitality Management, or related field preferred

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 146329 #post

Neil Lurvey