Our client, a successful specialized insurance agency is looking to add an Employee Benefits Customer Service Manager to its growing organization.

EMPLOYEE BENEFITS CUSTOMER SERVICE MANAGER RESPONSIBILITIES:

• Supervise the work of the customer service team
• Provide team with guidance in handling difficult or complex problems
• Maintain thorough knowledge of subjects and topics necessary to provide expert customer service (COBRA, Section 125, HSA, HRA, ACA, etc.)
• Develop and coordinate renewal and compliance procedures for the team
• Prepare reports, manuals, correspondence, or other requests from management
• Develop training and development programs for customer service team

EMPLOYEE BENEFITS CUSTOMER SERVICE MANAGER REQUIREMENTS:

• Active CA life, health, and accident license
• 7+ years of employee benefits customer service experience
• Prior management experience

EMPLOYEE BENEFITS CUSTOMER SERVICE MANAGER COMPENSATION:

• Medical, dental, and vision insurance
• 401K + match
• PTO & paid holidays

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 144835 #post

Kylee Shimabuku