Seeking a proactive, tech-savvy Operations and Marketing Management Assistant to support the management team in a dynamic, fast-paced environment. Responsibilities include administrative tasks, business development support, research, restaurant front-of-house assistance, social media management, and personal errands. Must maintain efficient communication and be available 24/7 during restaurant operating hours.

Key Responsibilities:

• Regularly manage various administrative and operational tasks to support the management team (e.g., returning packages, handling phone calls with customs, ordering office supplies, coordinating maintenance, preparing expense reports, organizing documents, scheduling events, arranging transportation)
• Regularly create and manage detailed spreadsheets and reports for different aspects of the business (e.g., inventory management, comparing prices across websites, etc)
• Regularly getting involved in new business development opportunities and initiatives (e.g. testing a new kiosk sales model, inquiring about pricing, etc)
• Occasionally conduct research (e.g., finding potential partners, reaching out to potential collaborators)
• Occasionally step in to support front-of-house or other roles in emergencies (e.g., covering for absent staff)
• Occasionally assist with personal tasks as needed (e.g. handling personal shopping requests)
• Occasionally respond to social media messages (e.g., replying to franchise inquiries, managing interactions)
• Maintain efficient communication at all times using task tracking tools and being available 24/7 on short notice
• Screen calls regarding franchising inquiries and gather necessary details (e.g., initial information gathering, scheduling follow-ups)
• Handle staff scheduling and communication when team members call in sick (e.g., notifying team members, arranging cover)
• Be available for a variety of ad-hoc tasks, ensuring all requests are completed efficiently and effectively (e.g., creating PowerPoint presentations, organizing events)

Qualifications:

• Prior experience in a personal assistant, executive secretary, or office manager role required
• Highly organized and able to prioritize tasks effectively
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Experience with project management tools (e.g., Asana, Trello, Todoist)
• Ability to work independently and manage time effectively
• Flexible and adaptable to changing priorities
• Tech-savvy with the ability to quickly learn new tools and software
• Experience in customer service and hospitality is a plus

Requirements:

• Available to work flexible hours, including evenings and weekends
• Comfortable with a role that includes a mix of professional and personal tasks
• Able to handle tasks on short notice and be on call 24/7

Operations and Marketing Management Assistant Compensation:

• $80,000 Full-time, Contract 1099

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 143639 #post

Myra Magaletta